When eBanking Gives You Headache

Last January 23 I withdrew $170 from my Paypal to my bank account. That was my first time to use the "withdraw to bank account option" in Paypal because I was used to having the "withdraw to card" option. I thought the "withdraw to bank account" option would be quick but it proved to cause some headaches for me. After seven days of waiting I recieved an email from Paypal. Here is the sad message : 

Dear Gumersindo Liston,

An electronic funds transfer from your PayPal account to your bank account was rejected today for this reason:

Invalid Bank Account Information

Our system was not able to process the transaction with the bank information listed on your account. You should contact your bank regarding the bank account information required for electronic funds transfers. If you still need assistance, you may email us through our secure server at https://xxxxxxxxxxxxxxxxx

Thanks for using PayPal, the world's #1 online payment service!
Sincerely,
PayPal


I immediately checked my Paypal and sure enough, the amount was back, but it was no longer $170, it became $157. I checked my Unionbank account online but I could no longer log in. It keeps saying "please enter a valid card number". It seems that my account has been locked. There is no way for me to ask for help because all the numbers listed in Unionbank's website sems to be "not yet in service". I was forced to get some time off from the office to visit my Unionbank branch. The guy there, who was kind enough to sincerely talk to me,  just asked me to leave him my email address. He told me that he will email the head office about this matter and the head office will just email me. Wow that was a real cause for headache. I did not even notice that he forgot to ask for my phone number and my account number. Now I am waiting, waiting, and nursing a headache. 

Labels: ,