But how will you choose the best help desk software for your site? There are websites that index different help desk software and give good information about them. One of such website is HelpDeskIndex.com, a website that has many help desk related articles and resources. They provide valuable information about different help desk software. With their help desk software review, you will learn a lot about different help desk software and would be able to choose the best help desk solution for your online business. It is here in HelpDeskIndex.com that found HESK, a very good help desk software that is based on PHP. I am now planning to use it in one of the online businesses that I am working on.
It really pays to do some research first before diving into something that entails a lot of money. One of the many reason why some online businesses fail is because they forget to see that the connection to the customer is as important as the website itself.