After the long wait the money I withdrew from Paypal last December 26 was finally reflected in my Eon account. When my wife went to the ATM (RCBC local branch) to withdraw money the ATM informed her that there was no enough funds to cover the amount being requested. So she checked the account balance and was disgusted upon finding out that the balance is only P666. That is P2000 less than what was supposed to be in there. My wife had no choice but to withdraw the remaining P600. When I checked the transaction history of my Cyber account online it showed that immediately after the Paypal money was reflected, a withdrawal transaction was made which amounted to 2,000. Who made the withdrawal? This is fishy. I tried to phone the local Union Bank branch but nobody answered the phone (or is the number listed in the telephone directory no longer their number because when I checked their website the branch number shown is different from what is in the directory). P2000 is a small amount but when it disappears out of thin air it makes me feel bad. And when no one answers the phone when you need some clarifications, it makes me feel even worse. Below is the screen shot of the transaction history.
But I guess there is also a problem with the ATM of RCBC where my wife made the withdrawal because the machine gave her error messages during the withdrawal process (the reciept says : withdrawal 2,6000 error : transaction void). She has kept the reciept given out by the ATM. I went to the RCBC branch and filed a complaint. I will also email Union Bank. What makes me mad is the fact that a small amount as P2000 could bring so much hassle.
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7 Responses to “Problem With My Eon Cyber Account (Part 2)”
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something's definitely wrong with their system. hopefully ma-resolve yan. 2k din yun which is almost $40. ilang paid posts din yun sa PPP.
January 6, 2009 at 5:37 AMOo nga nakakainis. And takot akong mag withdraw ulit hangang di nareresolve ang case na ito. Ang nakakainis eh kasi walang sumasagot sa telepno ng Unionbank dito, ring lang ng ring yung phone nila. Ala rin akong time pumunta kasi 40 minutes away sya at ang dami kong work. Sometimes when technology fails ipit rin tayo.
January 6, 2009 at 6:19 AMWhooah! 2k ang nawala! Ang laki naman. Even if Iceah encountered errors dapat di aabot ng 2k ang mawawala. Yan yung tig-P12 na nakita ko (non-Unionbank ATM charge).
January 6, 2009 at 6:24 PMI hope you did not miss out my tip na mag-Smart Money ka na lang. Walang withdrawal costs yun at maraming BDO ATMs na pagkukunan nun.
Or another alternative - try mo sa pldtonline.com - mas mabilis daw ang pagkuha ng pera sa Paypal and I'm off to give that a try.
Gemsky, lets chat tonight, about Smart Money and BDO and everything about money he he he
January 6, 2009 at 6:59 PMDi ka naman online sa chat hehehe. Anyway you could leave an offline message.
January 7, 2009 at 7:33 AMOr this old post might help:
http://www.theladyprogrammer.com/2008/07/save-more-from-your-paypal-withdrawals.html
And here's Smart Money site:
http://smart.com.ph/money/
Aw! nakatulog ako ng maaga kasi pagod talaga ako, dami work eh :(
January 7, 2009 at 1:31 PManyway, thanks for the links you gave. I'll just text you kung may questions he he he
Ahehehe, I understand... my cellphone isn't working. Email or YM will do.
January 7, 2009 at 8:05 PMPost a Comment